The Courts

Lawsuit Claims Meta's Layoff Decisions Were Made By AI, Not Humans 78

A lawsuit from 26 Meta employees alleges the company used AI-driven scoring and monitoring systems to select workers for layoffs, disproportionately targeting employees with disabilities or those who had taken protected medical, family, pregnancy, or parental leave. "Meta did not assemble the termination list through the considered judgment of managers who knew the work. Instead, Meta used a constellation of internal artificial-intelligence systems -- including a system referred to internally as 'Metamate,' employee-trained 'second-brain' agents, keystroke- and activity-monitoring data, AI-token-usage dashboards, and algorithmically assisted performance ranking and calibration -- to score, rank, and select employees for inclusion on the list," the lawsuit (PDF) said. Ars Technica reports: Employees were allegedly graded, among other things, on how much they used Meta's AI tools. "Meta's internal dashboards classified employees by their stage of adoption of its artificial-intelligence tools, using categories such as 'AI Native,' 'AI First,' and 'AI Enabled,'" the lawsuit said. The lawsuit is apparently "the first against a major U.S. company to challenge the alleged use of AI in conducting layoffs," according to Reuters. The complaint alleges that Meta's tools for monitoring employees did not account for differences caused by disabilities and protected leaves. "Those tools draw on inputs -- performance ratings, calibration scores, productivity and output metrics, 'AI-native' ratings, and AI-token consumption -- that, by design, cannot be accumulated by an employee who is on protected medical or family leave, or whose output is reduced by a disability," the lawsuit said.

The lawsuit alleged that Meta management did not take steps to adjust scores for employees who took leave or who requested reasonable accommodations for disabilities. "Meta did not neutralize those inputs for protected leave; did not exclude protected-leave-takers or accommodation-seekers from the selection cohort; and did not pause the system for the individualized, leave- and accommodation-neutral review that the law requires," the complaint alleged. "The result was that employees who took protected leaves were disproportionately selected for layoff, based on scoring that not only failed to account for their protected leaves, but in effect penalized the employees for exercising their legal rights to these leaves." The 26 plaintiffs requested leaves or disability accommodations in the 24 months before being selected for layoffs, the lawsuit said. The layoffs are not yet finalized, but employees are scheduled to start losing their jobs on July 22, the lawsuit said.
"These claims lack merit and are not based on facts," said Meta in a statement. "Workforce management and organizational decisions were and are made by people, not AI."
EU

Disable Autoplay and Infinite Scroll Or Risk Massive Fines, EU Tells Meta (arstechnica.com) 110

An anonymous reader quotes a report from Ars Technica: The European Union is ramping up pressure on Meta to make big changes to Facebook and Instagram after the European Commission preliminarily found that features like autoplay, infinite scroll, and highly personalized content recommendations were addictive. On Thursday, the EC said its investigation indicated that "Meta did not adequately assess the risks of its addictive design on the physical and mental wellbeing of users, including minors and vulnerable adults." "These features fuel the user's urge to keep scrolling and shift the brain into 'autopilot mode,' contributing to unhealthy habits and compulsive use," the commission said. Over the next few months, Meta will have an opportunity to dispute the claims, and it has already taken a defensive stance. Meta's spokesperson, Ben Walters, told Reuters that Meta disagrees with the commission's preliminary findings, which supposedly "don't accurately take into account the significant steps we've taken to protect teens."

"Since this investigation began, we rolled out Teen Accounts that automatically protect teens and put parents in control -- allowing them to block access to Instagram at night and cap daily screen time at just 15 minutes," Walters said. However, the EC emphasized that Meta's current mitigation efforts, including time management tools activated by default for teens, "failed to effectively tackle the risks stemming from its addictive design." Additionally, parental controls were deemed "only effective if parents and guardians possess adequate technical expertise" and dedicated "effort and time to understand them effectively." "This undermines the efficiency of such measures in addressing the inherent risks posed by Instagram and Facebook's addictive design," the EC said, particularly for minors.

At this stage, the EC recommended that Meta consider "disabling key addictive features such as 'autoplay' and 'infinite scroll' by default, implementing effective 'screen time breaks,' and adapting its recommender system to make it less engagement-oriented." If Meta fails to make changes to comply with the EU's Digital Services Act, the company risks fines up to 6 percent of its global annual turnover when the EC makes its final decision in the coming months. "Our starting point is that, based on our findings, this design is too addictive and changes need to be made," Henna Virkkunen, the EU's tech chief, told Reuters. "The next step is either that Meta changes its design or a non-compliance decision will follow," she said, noting in the press release that the EU's priority is "protecting the physical and mental health of Europeans."
"The Digital Services Act provides a clear framework to hold platforms accountable for the addictive design and effects of their services," Virkkunen said. "We are fully committed to enforcing our legislation in Europe."

The report also notes that the EC will share findings from experts on Monday that "could help pave the way for a Europe-wide social media ban for teenagers." It's not looking much better for Meta in the U.S., either. The company faces a lawsuit from 29 states that claim Meta's platforms addict kids. "That trial begins in August, and states may seek up to $1.4 trillion in penalties if Meta is found guilty," reports Ars.

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